Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contact@thesipteashop.com

Products

Instant Teas and Elderberry Syrup should be refrigerated for optimal shelf life up to 6 months

Looseleafs should be stored in a dark, cool, dry place for optimal shelf life up to 12 months.

The best practices for Puff & Sip for a sleeping aid is to both smoke and steep for tea 30 minutes before bedtime. Use one teaspoon of tea per cup of water.

When smoking Puff & Sip its best rolled in raw paper after very lightly moistening herbs. ( Herbs should not be wet, just very slightly damp ) Try wetting fingers before placing herbs in papers to get the amount of optimal moisture.

Shipping

It typically takes 3-5 days for processing, however allow up to 7 business days. Depending on the product (select items are made to order) and order workload processing may take longer than expected. Shipping times will be according to the shipping service you select. USPS Priority Mail typically takes between 1-3 business days and USPS First Class typically takes up to 5 business days.